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CheapCard Australia

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Privacy Policy

CheapCard is committed to honouring the privacy of our members and visitors.

Your privacy is vital to our long-term relationship with you, and protecting your privacy is just one part of our mission to provide you with highly personalized and valuable service.

As a retailer, we do not have control over the physical phone system so we can not access your calling log and we can not put credit back to your card directly without contacting the phone card company. For faster problem solving, we suggest you to contact the phone card company. Their customer service numbers can be found either in our phone card web page or the calling instruction we sent you via email.

This statement describes our privacy policy with respect to:

  1. What and How Information is Collected; and by Whom is Information Collected
  2. The Sharing of Collected Information
  3. How You Can Access, Change or Limit the Information Collected About You
  4. Security of Information
  5. Amendments to Our Privacy Policy
  6. In Summary

What Information is Collected; How Information is Collected; and by Whom is Information Collected

Required Personally Identifiable Information

To register on our Web site, CheapCard, you must submit your name and e-mail address. In addition, to purchase a calling card, you must submit additional information, including your address, and phone number. This required personally identifiable information is necessary for us to process transactions for you, protect you against credit card fraud and contact you.

We will never share the information stored on that database, as well as other information we collect or you provide with any business partners or third parties, including those who offer services that complement those provided by us or which we believe may be of interest to you.

Conversely, when you register a CheapCard account, we ask you for your name, contact information, preferences, and certain demographic information. This information lets us provide personalized services for you. We also use aggregated information about the use of our services to evaluate our users’ preferences and improve our level of service.

We will not share the information stored in our database to any business partners or third parties.

Transaction Information

When you authorize a purchase transaction, we will collect certain information related to that transaction such as the location from which you are requesting the search or transaction, the product or service involved, the quantity or amount of the product or service and certain personally identifiable information, such as your password, your credit card information and any special handling requests. This personally identifiable information will never knowingly appear in public areas of our Web site.

Third Party Information

During the processing of your transactions, we collect verification information from our credit card authorization services. Credit card authorization services verify that credit card information and address that they have on file for you matches the information that you have provided to us.

General Information

We collect general information about you when you visit our web site. This information includes technical information related to your computer and the manner in which you are accessing our site and includes such information as the internet protocol (IP) address of your computer, what operating system your computer is using, what browser software (e.g., Explorer, Netscape or other) your computer is using, and who your Internet service provider is, the Uniform Resource Locator ("URL") of the web site from which you just came and the URL to which you go next and certain operating metrics, such as the amount of time you use our Web site.

The general information that we gather about you may be aggregated with general information of all users to help us better understand how our site is used. In addition, we aggregate the general information and the personal information. We compile and analyse this aggregated information so that we can provide more meaningful information to corporate partners and more relevant content and advertisements to you.

Cookies

Like most websites, we use small bits of data called cookies, stored on users' computers to simulate a continuous connection. Cookies let us "remember" information about your preferences and passwords and allow you to move within our website without reintroducing yourself. Recent versions of browsers let you easily see and control cookies.

Promotion

When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

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The Sharing of Collected Information

Personally Identifiable Information

As noted above, we only share certain information about you with those of our vendors who are responsible for handling your account or performing other necessary services that you require. We will not share your personally identifying information with other third parties without your consent, except for the following limited purposes:  

  1. We are compelled to do so by law or by an order of a court or governmental authority.
  2. In order to cooperate with law enforcement authorities or governmental regulatory bodies, and if we find any fraudulent activities.
  3. As necessary to complete a transaction for you.
  4. As we deem necessary to protect the rights, safety or property of CheapCard, our users or others or to enforce our terms of use agreement or privacy policy.
  5. If you use our Web site through a link from one of our promotional partners, then we may be required to share your user registration information or other personally identifying information about any search or transaction that you initiate through such promotional partner with that partner.

Aggregated General Information

In addition, we may share aggregated general information about our site with our business partners or the general public. For example, we may share information regarding the daily number of unique users to our site with potential corporate partners or others. Aggregated data does not contain any information that could be used to contact or identify you.

Third Party Sites

We may publish links to other sites from our web site. Please note that CheapCard does not control the content, practices or policies of any other site, including what information those sites collect about you. Accordingly, we do not endorse or hold ourselves responsible for the privacy policies or information gathering practices of any site that you may link to from our site. In addition, you may choose to respond to advertisements that are posted on our web site or made available via our service or to direct marketing offers from third party sponsors or advertisers. We do not control the content, practices or policies of our sponsors or advertisers and, accordingly, do not endorse or hold ourselves responsible for the privacy policies or information gathering practices of any sponsor or advertiser who may collect information about you.

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How You Can Access, Limit or Change the Information Collected About You

Acknowledgment and Acceptance of our Privacy Policy

This Privacy Statement is incorporated into and subject to the Terms of Use contained on this web site (the "Terms"). As you know, your use of the CheapCard web site is subject to the Terms. When you register with us, you affirmatively agree to all terms of the Terms, including this Privacy Policy. Your continued use of this Web site constitutes your continued agreement to the terms of the Terms, including this Privacy Policy. If you do not agree with the terms of our Privacy Policy, you should cease using our Web site.

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Security Information

For the security reason, we do not store your debit/credit card information electronically. When you submit your order or checking your mail/PIN, we need you to enter your password again

CheapCard uses the highest security standard available (SSL) to encrypt all of personally identifiable information while it is in transit to us. All data stored on the CheapCard server is protected by a secure "firewall" so that no unauthorized use or activity can take place. Although CheapCard will make every effort to safeguard your personal information from loss, misuse or alteration by third parties, you should be aware that there is always some risk that thieves may find a way to thwart our security system or those transmissions over the Internet will be intercepted.

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Amendments to Our Privacy Policy

We may, from time to time, amend our Privacy Policy. If we do, then we will post such amendments to this document so that you may always have access to our most recent policy. We reserve the right, at our discretion, to change, modify, add or remove portions of our Privacy Policy at any time and from time to time. If at any point we decide to disclose personal information in a manner different from that stated at the time it was collected, we will notify users by email or web site notification. You will be given the choice at that time to "opt-out" of any disclosures of your personal information that you made available to us prior to the change in our policy.

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In summary

We are committed to protecting your privacy. We use the information we collect on the site to allow the transaction process at CheapCard possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

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